Quven support

A self-hosted media server for films, TV shows, documentaries and performances. It is installed on a machine you own, reads the folders you point it at, and plays to your other devices through the native apps or the web client. The library stays on your own hardware.

The server on your machine, the account, the metadata, the client apps and remote access were designed together as one system rather than assembled from separate parts. Your media plays from your own machine first, and the paid cloud features add convenience and scale on top of that.

Films, TV shows, documentaries and performances are available now, and so is music, which arrived on Desktop and hosted Web with 1.2.0. Native clients play the original files; browser video uses HLS.

Yes. Every app starts by signing in to a free Quven Account, or creating one. After that you can pick a server it found on your network, connect to a remote server linked to the account, or finish setting up a new one.

Yes. Playing your own library is free for personal use: the native clients, hardware transcoding, matching, several files per title, unlimited profiles and any remote access you configure yourself. Pro adds the managed relay, the hosted web client, game controller support on the Windows desktop, subtitles your server writes from the audio, and automatic scanning, which watches your folders and scans on a schedule. The plans page lists the free floor, which does not move. Personal use means you, your family and the guests you invite; the licence does not allow selling other people access to your library.

Pro adds remote access with no configuration, the hosted web client, managed AI matching, a cloud backup of the library and game controller support on the Windows desktop. It also writes subtitles from the audio of a film that carries none, scans automatically by watching your folders and scanning on a schedule, keeps a 3D film as its own edition, and unlocks the complete ebook edition with colour highlights and personal notes. A Pro server can be shared with up to 25 people, receives more capacity on the Quven metadata service and has priority email support within 48 working hours. Max adds the subtitle cue editor, on-demand AI subtitle translation, a repaired copy of a file the scan could not read and 360° video on the desktop. In the ebooks it adds a spoiler-free who's who, private corrections and your reading measured, and it raises sharing to 50 people, or 150 with Lifetime, with support within 24 working hours. HDHomeRun/EPG live TV, scheduled recordings and supported theme presets will follow in later releases. But playing your own media remains free whichever plan you choose, and the plans page lists what each plan includes.

Every increase is published in advance: through 6 October 2026: Pro €2.99 a month or €29.99 a year, Max €5.99 a month or €59.99 a year; from 7 October 2026 through 15 November 2026: Pro €3.49 a month or €34.99 a year, Max €6.99 a month or €69.99 a year; from 16 November 2026 through 31 December 2026: Pro €3.99 a month or €39.99 a year, Max €7.99 a month or €79.99 a year; from 1 January 2027: Pro €4.99 a month or €49.99 a year, Max €9.99 a month or €99.99 a year. Lifetime Max is a single payment: €99 through 6 October 2026, then €129 through 15 November 2026, then €149 through 31 December 2026, then €199 through 30 June 2027. Its next price after 30 June 2027 has not been announced. In the United States, the same figures are charged in dollars. Every Founder seat is taken, so the €69 Founder price is closed to new accounts; the hundred accounts that hold it keep it. Purchases are open. Newsletter subscribers can receive 5% off Lifetime or 3% off one annual purchase at the current full price. Discounts cannot be combined.

The free floor never changes. Direct play, hardware transcoding, the native apps, subtitles and burn-in, simultaneous streams, quality, updates, no advertising and remote access you run yourself remain free permanently, and the plans page lists them. Five capabilities outside that list have changed tier. Driving the desktop with a game controller shipped free in 1.1.14 and moved to Pro with 1.2.0. Writing a subtitle from the audio moved with the same release, and automatic scanning, with its watched folders and scheduled scans, moved with 1.2.7. Repairing a file the scan skipped shipped free for audio in 1.2.3 and moved to Max with 1.2.9, the release that also rebuilds an EPUB. Keeping a 3D film as its own edition shipped free in 1.4.0 and moved to Pro with 1.4.3, while the film itself still plays on every plan. All five are listed on the plans page. None of these changes takes away what you already have: a transcript your server has already written can still be played on any plan, a copy an earlier repair wrote remains on your disk, a scan you start yourself remains free, and a 3D film still plays in 3D on every plan, rejoining its film at the next scan of a server on the Free plan.

No. One Quven Account covers the whole household, with unlimited profiles and every linked server. There are no per-seat fees, no device limits and no DRM.

There are two installers. Server + Desktop installs the server and the native desktop app on the same machine, which is the fastest route to a working setup. Server only installs the server alone, for a machine that stays on. Web access runs from app.quven.tv over the managed relay, which requires Pro. The Android and iPhone/iPad apps are distributed through their stores; the desktop installer does not include them.

The Windows and macOS desktop clients, the hosted Pro web client, the native iPhone and iPad app, the native Android app for phone, tablet and Android TV, and the Fire TV app on the Amazon Appstore are available today. macOS ships signed and notarized for Intel and Apple silicon, while on Linux Quven runs as a server for x64 and ARM64, as an AppImage or a signed Docker image, with ARM64 verified on a Raspberry Pi 4, and a Linux desktop client is planned. One Google Play listing covers all three Android form factors, and the same television app is published for Fire TV; apps for Apple TV and for Smart TVs are planned.

The installer includes everything Quven needs, FFmpeg and the .NET runtime among them, so nothing has to be installed separately.

Yes. The official Linux Server-only image is signed, ships with SPDX SBOM attestations, and runs on AMD64 and ARM64. Keep the image on the latest tag, so that every release and its corrections reach the server when you update it.

Your media files stay on your hardware. Quven Account holds your identity, the list of linked servers, and profile data such as watchlists, ratings, reviews and resume points, so that they survive a reinstall and follow you from one server to another. The relay, managed AI and subtitle translation (Max) state clearly whenever they send anything further. For translation, only the finished subtitle text is sent; the audio never is.

There are two ways. Configuring it yourself, with your own port forwarding, a reverse proxy or Tailscale, is free. The managed relay, which requires Pro, routes the connection through our servers so that your server can be reached through NAT and CGNAT without any configuration.